ChatGPT is an AI – powered Large Language Model capable of generating text, translations, and diverse creative content. It’s a type of Generative AI learning from patterns in data. However, it’s not perfect – it can be biased, and sometimes inaccurate or slow. Success hinges on prompt engineering’, meaning that crafting precise prompts leads to desired outputs. ChatGPT is especially beneficial for small businesses for tasks like content creation, customer service, and more. Plugins help in expanding its capabilities.